UPDATE: The owners of American Factory Direct have an COVID-19 update. View Update

Furniture Protection plan

Five Years of Protection From Common Household Damage

Certified In-Home Technician Services
Should your new furniture become damaged as described under the Platinum Ultra-Premium plan, if required, we will send a certified professional technician to repair or correct the damage. Our technicians are qualified to perform a wide range of services and can often repair damage 75% of the time. We work around your schedule and visit your home when it is convenient for you.

Easy Access To Our Trained Agents
We believe our job is to ensure you receive the service you deserve when it is convenient for you. Our agents are highly trained and available to answer your questions, provide advice, or help resolve claims you have under our furniture protection plan. Reach us toll free at 800-732-5856. You’re not just a customer, you’re our client, and our job is to answer your questions and solve your problems quickly, efficiently, and in a friendly, helpful manner.

We Have Registered Your Plan For You
We have already registered your plan and taken steps to ensure if you need us our agents have all the information required to provide fast, friendly service. When you call in with a claim, simply provide us your name, phone or contract number and we will locate your records, and take steps to resolve your claim promptly.

BENEFITS YOU CAN USE & COVERAGE YOU CAN TRUST
Upholstered Fabric & Leather Furniture ✓ Most stains including food, beverage, pet/human urine, ink, grass, mud & more
✓ Rips, tears, burns & punctures
✓ Failure of electric motors
✓ Breakage of mechanisms
✓ Cracking & peeling of top grain leather
✓ Breakage of frames and springs

Dining Rooms, Bedrooms, Tables & Dinettes
✓ Most stains such as water, ink & liquids
✓ Scratches, dents, chips or gouges
✓ Warping, checking, bubbling, or peeling
✓ Lifting of veneers
✓ Loss of silvering on mirrors

Service You Can Count On
✓ Agents are standing by to assist you
✓ Reach us by phone at (800) 732-5856
✓ No deductibles
✓ Serviced by certified technicians Helpful advice on caring for your furniture

Call us Tall Free (800) 732-5856!