Help Center
Help Center
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We're here to help! Our dedicated customer service team is ready to assist with any questions about your furniture selection or purchase. Contact us today for personalized support.
Frequently Asked Questions
What are your store hours and locations?
Our stores are open from 10:00 a.m. to 7:00 p.m. Monday through Saturday. Our Mandeville Outlet is open 10am to 6pm Monday – Saturday. We have multiple showroom locations across Louisiana and one in Mississippi to serve you; please visit our Locations page for details.
Do you offer financing options?
Yes, we provide various financing plans to suit your needs. Learn more about our financing options on our Financing page.
What is your return policy?
We accept returns within a specified period, subject to a restocking fee. Please review our detailed Return Policy for more information.
Do you offer a price match guarantee?
Yes, if you find a lower price on an identical in-stock item within 60 days of your purchase, we'll match it. Details are available on our Price Match Guarantee page.
How can I track my delivery status?
You can track your delivery by visiting the Delivery Tracking section on our website.
What delivery services do you offer?
We provide various delivery options, including in-home setup. For more details, visit our Delivery page.
Is assembly required for your furniture?
Some items may require assembly. Assembly services are also available upon request.
Do you offer furniture protection plans?
Yes, we offer protection plans to safeguard your investment. Learn more on our Protection Plan page.
How should I care for and maintain my furniture?
We provide care guidelines to help you maintain your furniture's beauty. Visit our Furniture Care and Maintenance page for tips.
Can I order custom furniture?
We offer a wide range of styles and customization. Contact one of our design specialists to discuss your specific needs.
What payment methods do you accept?
We accept various payment methods, including major credit cards and financing options. For more details, visit our Financing page.
Do you have a warranty on your products?
Yes, our products come with manufacturer warranties. Specific warranty information is available. Please ask your sales associate at store for details.
How can I contact customer service?
You can reach us by phone at 1-985-871-0300 or submit a request through our Contact Us form.
Do you offer design consultation services?
Yes, we offer design consultations to help you choose the perfect pieces for your space. Schedule your appointment today
Are gift cards certificates available for purchase?
Yes, gift certificates can be purchased in-store or online. Please contact customer service for more details.
Do you offer design services?
Yes, our design consultants are ready to help make your house a home. Take our style quiz and make an appointment today.