Apply coupon BF100OFF - $100 OFF EVERY $599 Details
Receive $100 off for every $599 you spend
All other offers cannot be combined with any other promotion or discount. Offers exclude Mr. Bob’s Specials, MAP items where the manufacturer sets a minimum selling price such as Tempur-Pedic®, Stearns & Foster®, Serta iComfort®, final price items, clearance items, best price items, previous purchases, sales tax, furniture protection plans, warranty, labor, delivery, or service charge. Customary deposit of 50% of total purchase required on special orders and on held mercha
Apply coupon BF100OFF - $100 OFF EVERY $599 Details
Receive $100 off for every $599 you spend
All other offers cannot be combined with any other promotion or discount. Offers exclude Mr. Bob’s Specials, MAP items where the manufacturer sets a minimum selling price such as Tempur-Pedic®, Stearns & Foster®, Serta iComfort®, final price items, clearance items, best price items, previous purchases, sales tax, furniture protection plans, warranty, labor, delivery, or service charge. Customary deposit of 50% of total purchase required on special orders and on held mercha
American Factory Direct Furniture & Mattress Outlet The Mattress Shoppe
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Help Center FAQ Test

Frequently Asked Questions

What are your store hours and locations?

AFD has showrooms in Covington, Gonzales, Lafayette and Baton Rouge, Louisiana, and Long Beach, Mississippi, plus outlet locations in Covington and Baton Rouge.

Visit our store locations and current hours for addresses, directions, phone numbers and the latest hours before planning your visit.

Do you offer financing options?

Yes, we provide various financing plans to suit your needs. Learn more about our financing options on our Financing page.

What is your return policy?

We accept returns within a specified period, subject to a restocking fee. Please review our detailed Return Policy for more information.

Do you offer a price match guarantee?

Yes, if you find a lower price on an identical in-stock item within 60 days of your purchase, we'll match it. Details are available on our Price Match Guarantee page.

How can I track my delivery status?

You can track your delivery by visiting the Delivery Tracking section on our website.

What delivery services do you offer?

We provide various delivery options, including in-home setup. For more details, visit our Delivery page.

Is assembly required for your furniture?

Some items may require assembly. Assembly services are also available upon request.

Do you offer furniture protection plans?

Yes, we offer protection plans to safeguard your investment. Learn more on our Protection Plan page.

How should I care for and maintain my furniture?

We provide care guidelines to help you maintain your furniture's beauty. Visit our Furniture Care and Maintenance page for tips.

Can I order custom furniture?

We offer a wide range of styles and customization. Contact one of our design specialists to discuss your specific needs.

What payment methods do you accept?

We accept various payment methods, including major credit cards and financing options. For more details, visit our Financing page.

Do you have a warranty on your products?

Yes, our products come with manufacturer warranties. Specific warranty information is available. Please ask your sales associate at store for details.

How can I contact customer service?

You can reach us by phone at 1-985-871-0300 or submit a request through our Contact Us form.

Do you offer design consultation services?

Yes, we offer design consultations to help you choose the perfect pieces for your space. Schedule your appointment today

Are gift cards certificates available for purchase?

Yes, gift certificates can be purchased in-store or online. Please contact customer service for more details.

Do you offer design services?

Yes, our design consultants are ready to help make your house a home. Take our style quiz and make an appointment today.