Teresa Edmonds May 11, 2026

Carrie in Long Beach was a pleasure to work with. She listened and was very patient as I digested my choices and made my final decision. Pricing made me happy too.

Dana Apr 11, 2026

Love the Pearce II white sectional! Kayleigh was amazing from beginning to end. Would definitely recommend AFD.

Jamye F Mar 31, 2026

Thanks to Val for her patience and help in selecting items for our new home. The showroom was organized and well put together. Also thanks to the management for assisting us during our purchases. Thanks again Val for a wonderful customer experience.

Dari Mar 29, 2026

Mr. Melvin in the customer pick up is by far the best man to have working for this company. Such a good honorable man, that is willing to help anyone, even when he does not have too! Great customer service

Sara Dedeaux Mar 7, 2026

The Long Beach location has been so helpful with buying new furniture for my husband and I’s house! Kayleigh was our sales consultant and she was so helpful and amazing!!!

Shannon D. Feb 9, 2026

I shop at this store often. I cannot say enough good things about the service. From the salesmen to the delivery driver everyone was completely professional and happy to answer questions. We have several pieces and all have held up well. They offer a variety of styles, so it is easy to find something that fits in our home. And the outlet store is an added bonus. We gave a slipcover sofa that is super easy to clean. We also bought a desk that was a floor model that wa in perfect condition. The price was a steal! I am looking forward to purchasing some new nightstands from this store. In a world of online shopping, I prefer to put my hands on furniture and make sure what I am getting is top quality. I would definitely recommend AFD!

Beth Jan 5, 2026

I shop your gonzales location and found the perfect mattress Lorin help me making the process easy and perfect purchase !
Beth

Shannon Sep 23, 2025

Love everything about shopping here they made us feel welcome and didn’t pressure us into buying anything but was there to answer any questions that we had.

Teresa Walker Sep 1, 2025

This was my first experience with American Factory Direct and I was very pleased. Peter greeted me when I came in and was very polite and helpful. I found the sofa I wanted and he worked to be sure I was able to get the best deal!! I
later contacted him about purchasing three more decorative pillows and he was very helpful and prompt in locating them at another location for me. Excellent service!! Thank you!

John Hart Aug 30, 2025

Mrs Carrie Ables was a great help. She answered all questions help measure pieces so we could make the right choice for our purchase. The store was well laid out and had a great selection.

Andrea Aug 23, 2025

Thank you Carrie at the Long Beach store for working with us on our rug search. A smooth and hassle free process! We appreciate all your help.

Melinda Jun 30, 2025

Kayleigh was so pleasant and helpful in the LB store. Knowledgeable and considerate of our needs.

Ann Sutton Apr 13, 2025

Shopped for a mattress at the BR store. We’d shopped enough to confused. Sharonlyn listened to our needs and directed to our options. Answered questions and sold us a great mattress set up. Delivery was efficient and courteous. Thanks

Seana Dawson Feb 25, 2025

Seana Dawson

Anna Ramsey Jan 24, 2025

I worked with Mrs. Mary and she was phenomenal and professional to work with. I ran into problems and she helped me so much! I can't wait for my mother to receive her new furniture! Thank y'all so so much!